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Return Merchandise Authorization(RMA)
Thank you for visiting our after-sales self-service center. Here, we hope that you will be able to resolve whatever problems you are experiencing. We're very sorry for whatever inconvenience your purchase may have caused you.Please kindly be advised that all of our Kinkoo products have a full 18-month warranty. If your product does not meet your needs within this period, feel free to contact us by submitting a RMA form below in order to let us know what we can do to help you.Moreover, as a reminder, if you are having trouble using one of our products, you can always refer to the FAQ or Instruction Manuals section on our website, where you may be able to resolve the issue yourself.Thank you in advance for all of the information you are providing.
- Fill out the form below to begin the RMA process, our customer service expert will contact you within 24 hour of RMA submission.
- Do not return any items/products without a RMA authorization.

NOTE:
The following is Kinkoo's Return/Exchange policy: Warranty and Return
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*  We'll reply to you via email within 24 hours of receiving your request. Thank you for your cooperation and kind understanding.
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18 Months
Warranty
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